Business Operations & Administrative Support

Reliable, hands-on support for entrepreneurs, small businesses, professionals, and organizations that need help managing everyday responsibilities, completing important projects, and keeping their operations organized.

Whether the need is ongoing, short-term, virtual, or project-based, K. Marie Baker Group provides practical support tailored to the work that needs to get done.

Dependable assistance with the everyday responsibilities that help keep your work organized and moving forward.

• Email and inbox organization
• Calendar management
• Appointment scheduling
• Data entry
• File and folder organization
• Contact-list creation and maintenance
• Document preparation and formatting
• PDF creation and editing
• Proofreading and basic editing
• Travel research and coordination
• Online ordering and purchase research
• Meeting preparation and follow-up
• Transcription and meeting-note cleanup

Practical support for organizing business information, strengthening everyday operations, and keeping essential work on track.

• Task tracking and status reporting
• Process and workflow organization
• Standard operating procedure development
• Database management
• CRM data entry and cleanup
• Customer-record maintenance
• Business research
• Market and competitor research
• Vendor research and coordination
• Invoicing and billing administration
• Order-processing support
• Inventory tracking and updates
• Forms, templates, and tracker creation

Professional assistance that helps businesses create organized, responsive, and welcoming experiences for their customers and clients.

• Customer-service assistance
• Customer onboarding
• Client follow-up
• Welcome materials and onboarding documents
• Frequently asked questions and response templates
• Customer-information updates
• Community management
• Survey creation and response organization
• Feedback collection and reporting

Hands-on coordination and organizational support to help projects, meetings, training sessions, webinars, and events move from planning to completion.

• Project coordination
• Task and deadline management
• Team follow-up
• Meeting and webinar coordination
• Training-session support
• Event-planning assistance
• Registration tracking
• Resource and presentation preparation
• Progress updates and project reporting

Flexible support for preparing, organizing, updating, and coordinating digital content and online business materials.

• Social-media scheduling
• Basic content preparation
• Simple branded graphics and informational materials
• Blog and business-content editing
• Hashtag and keyword research
• Website content updates
• Shopify or Etsy product-listing assistance
• Course-creation support
• Webinar setup and coordination
• Basic video trimming and content organization

Thoughtful research and resource development that helps businesses gather information, evaluate opportunities, and create useful materials.

• Internet research
• Market research
• Contact and resource-list development
• Lead research and list preparation
• Gift and purchasing research
• Business directory research
• Training-resource development
• Guides, checklists, and worksheets
• Survey creation and basic results summaries

Choose the level of support that best fits your current needs. Services are available for clearly defined tasks, short-term projects, and ongoing business assistance.

Professional help with a clearly defined task that needs to be completed without an ongoing commitment.

Examples may include:

• Cleaning up a spreadsheet
• Creating or formatting a document
• Organizing digital files
• Researching vendors or resources
• Updating customer records
• Preparing a contact list
• Creating a tracker, template, or form

Coordinated assistance with several connected tasks or a specific short-term business outcome.

Examples may include:

• Setting up a customer-onboarding process
• Organizing or updating a CRM
• Preparing a meeting or webinar
• Developing business templates
• Coordinating an event
• Creating operating procedures
• Conducting market or competitor research

Dependable, ongoing assistance for clients who need regular support with administrative responsibilities, customer service, project coordination, documentation, research, or everyday business operations.

Monthly support can be customized based on the client’s priorities, workload, and agreed scope of services.